Service Improvement

Accredited Unit of Learning Competence Title NOS/Code
nos.ukces.org.uk
Level 2 Level 3
The role of the health and social care worker (2 credits) The role of the health and social care worker (2 credits) Prepare and dress for work in healthcare settings GEN2
Principles of safeguarding and protection in health and social care (3 credits) Principles of safeguarding and protection in health and social care (3 credits) Contribute to the prevention and management of abusive and aggressive behaviour AB3
Introduction to communication in health, social care or children’s and young people’s settings (3 credits) Maintaining quality standards in the health sector (2 credits) Work with others to improve customer service CFACSD8
Give customers a positive impression of yourself and your organisation (5 credits) Service improvement in the health sector (3 credits) Contribute to the improvement of services SCDINSPG1
??? Service improvement in the health sector (3 credits)
Or
Maintaining quality standards in the health sector (3 credits)
Promote continuous improvement CFACSD9
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